Community Relations Specialist (4070)

About Us Appalachian Community Services provides Mental Health, Behavioral Health, Substance Use, and Developmental Disability services to individuals, families, and communities within the seven western counties of North Carolina. We provide a wide range of walk-in, psychiatric, substance abuse, and crisis services to adults and children. About The Role We are seeking a Full-time Community Relations Specialist to serve as a liaison, cultivates partnerships, and enhance the organization's visibility and reputation within the community. As a Community Relations Specialist you will: Develop and maintain strong relationships with referral sources including hospitals, primary care providers, schools, law enforcement, DSS, county agencies, managed care organizations, and community organizations. Serve as the primary ambassador for Appalachian Community Services throughout the seven-county service area, promoting the organization's mission, programs, and services. Identify opportunities to expand referrals and strengthen community partnerships that improve access to behavioral health and substance use treatment. Coordinate and attend community outreach events, health fairs, networking meetings, and stakeholder presentations to increase organizational visibility. Educate referral partners and community stakeholders on ACS service lines, admission processes, eligibility criteria, and available resources. Collaborate with operational and clinical leaders to improve referral workflows and remove barriers to accessing care. Monitor referral trends, community needs, and market opportunities, providing regular feedback and recommendations to leadership. This description outlines the general scope and level of work for this role. It is not intended to include every duty or responsibility that may be required of employees in this position. Compensation This role is compensated on a salaried basis, providing consistent earnings aligned with the responsibilities and expectations of the position. Compensation: $55,574 - $71,362 Placement within the range is based on licensure level, education, and experience. What You Can Expect Build strong relationships with healthcare providers, schools, community agencies, and other local partners. Represent our organization at community events, meetings, and outreach activities. Help connect individuals and families with behavioral health and substance use services. Work with leadership to grow community partnerships and improve access to care. Responsibilities Build and maintain relationships with community partners and referral sources. Attend outreach events, health fairs, and networking opportunities to promote our services. Educate community members and partners about our programs and referral process. Track referral trends and collaborate with teams to improve access to care.