Modern Work Engineer

About the position

This is a full-time position under AvePoint as your employer. The role will be client‑facing , working directly with one of AvePoint’s clients.

We are seeking a Modern Work Engineer to join our client's Delivery team and design, implement, and optimize collaboration, communication, and meeting solutions across Microsoft 365. This includes Microsoft Teams, Teams Voice, and Teams Rooms, ensuring seamless communication experiences across digital and physical workspaces.

You will implement Microsoft 365 workloads including Teams, SharePoint, OneDrive, Exchange Online, and related services, while collaborating with project managers, strategists, and clients to ensure successful delivery outcomes.

This role directly contributes to our client's Microsoft Solutions Partner designation in Modern Work, supporting skilling, customer success, and performance metrics aligned to Microsoft partner requirements.

Key Responsibilities

Collaboration, Communication & Meetings

• Implement Microsoft Teams for chat, collaboration, and meetings.
• Design and configure Teams Phone (Voice) solutions including:
• Auto attendants and call queues
• Direct Routing, Operator Connect, and Calling Plans
• PSTN connectivity and call flow design
• Implement and configure Microsoft Teams Rooms (MTR) environments:
• Room accounts, policies, and device provisioning
• Integration with conferencing hardware and meeting spaces
• Optimize meeting and collaboration experiences across Teams.
• Align solutions to Microsoft best practices and reference architectures.

Adoption & User Enablement

• Drive adoption of Teams as a central hub for collaboration and communication.
• Support end-user enablement for collaboration, calling, and meeting experiences.
• Deliver training, workshops, and onboarding for users and administrators.
• Ensure successful change management and adoption strategies.

Copilot & AI Enablement

• Support Microsoft 365 Copilot readiness across Teams and collaboration workloads.
• Enable AI-driven meeting insights, summaries, and workflow automation.
• Identify opportunities for automation and productivity improvements.
• Align solutions to Microsoft Copilot and AI solution plays.

Delivery & Implementation

• Execute deployments across Microsoft 365, Teams, Teams Voice, and Teams Rooms.
• Support tenant-to-tenant migrations and collaboration transformations.
• Participate in planning, configuration, migration, and validation activities.
• Deliver solutions aligned to Microsoft solution plays:
• Collaboration transformation
• Voice modernization (PBX replacement)
• Meeting room modernization.

Governance & Best Practices

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