MiniBar Attendant

About Us At the cornerstone of Ladybird Lake and the Austin Skyline, the internationally recognized best in class Luxury Hotel Group, The Loren Hotel will bring a level of understated luxury and sophistication to Austin. With its unparalleled views of Lady Bird Lake and the Austin skyline, The Loren invites discerning residents and guests to experience the ultimate in understated luxury and curated Austin culture. Our modern hotel rooms, impeccable service, and exclusive amenities offer the perfect complement to our indoor-outdoor environment, uniquely set within Austin’s most beloved green space. We are Uncompromising by Nature We are here for those who question the ordinary. Who shun the mundane, the dull and the blunt. The risk-takers, the tree-shakers, the trail-makers. Those who believe in more, in further, and better. Who won’t settle for second, or for “good enough?” or “nearly there?” Who will get to their feet and not be shaken by doubters. Not afraid to be one of the curious minds. Who will talk of the world with elegance and charm. Knowing of its beauty, its delicate place. Yet embrace those things that bring us on. Art, food, wine, and song. Find us, united by a love for life. Its zest, its zing… its unpredictable turns. Join our commitment, our passion, and flair. Free spirits with soul. Our Full-time Eligible benefits include: Participation in 401(k) with company match of up to 4%* Medical with 0 deductible/0 co-pay options/Dental/Vision/FSA/STD/LTD/Life and AD&D/Hospital Indemnity Paid PTO Paid Holidays Paid Maternity/Paternity Leave Employee Assistance Program* Complimentary Employee Meal* Complimentary Bus Passes* 50% off Dining in Nido* Recognition Programs, Incentives and Celebrations* *Benefits available to Part time Associates Job Summary/Responsibilities The MiniBar Attendant is responsible for maintaining, restocking, and auditing in-room minibar items to ensure accuracy, cleanliness, and guest satisfaction. This role ensures all inventory is up to standard and that guests are billed correctly for consumed items. Refill minibar items in guest rooms based on consumption. Ensure expiration dates and product presentation meet quality standards. Record guest consumption accurately using handheld devices or manual logs. Maintain cleanliness and organization of the minibar storage areas. Report any maintenance issues or missing items in the rooms. Communicate guest requests or concerns to the appropriate department. Follow all safety and sanitation procedures. Assist with inventory counts and restocking supply rooms. Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property. Be able to perform and complete all tasks and duties on the shift in a timely and efficient manner. Always maintain proper etiquette in an attentive, friendly, courteous, and service-oriented manner with guests and employees of all levels. All other duties as assigned, requested or deemed necessary by leadership. Supervisory Duties None Core Competencies Drawn from our core values, each competency is built upon a set of basic behaviors that are shared by all associates, regardless of role which include: Integrity and Respect Communication Innovation Teamwork and Relationships Hospitality Job Excellence