Materials Customer Service Coordinator

Summary Responsible to ensure that customer requirements are met and customer release information is relayed to manufacturing accurately and on a timely basis. Core Competencies • Good computer skills • Strong Organizational Skills • Time Management • Communication • Problem Solving • Accountability and Dependability • Leadership Skills • Team Oriented • Highly Motivated • Attention to Detail Job Duties • Responsible for addressing any customers issues • Generates daily load sheets and requirement listing • Monitors all Customer Portals • Ensure adequate supply of containers through weekly inventories • Monitor activities on the dock and activities of the shippers/receivers • Adhere to all company policies, procedures and instructions Requirements • High School Diploma/GED • 2-3 years related experience in customer service activities in a manufacturing or similar fast-paced environment • Ability to work well in a team with customer-focused orientation and strong sense of delivery. Supervisory experience would be an asset • Strong organizational and time-management skills • Strong interpersonal and communication skills (both verbal and written) • Proficiency with database applications and administration systems, specifically Microsoft Office