HVAC Retail Administration Manager

This position is responsible for overseeing the daily administrative operations of our business to ensure efficiency and smooth workflows. Responsibilities • Supervise and support administrative staff: Recruit, train, develop, and evaluate administrative staff, providing coaching and guidance to maximize efficiency. • Implement and manage administrative systems and procedures : Oversee and improve administrative processes, policies, and procedures to optimize workflows and ensure efficient operations. • Manage office operations and resources: Oversee and coordinate daily support activities, including managing office supplies, equipment, furniture, and facilities. • Budgeting and cost control: Monitor costs and expenses, assisting in budget preparation and ensuring processes remain within established budgets. • Ensure compliance: Ensure adherence to company policies, labor laws, and regulatory requirements. • Coordinate with internal and external stakeholders: Facilitate communication between departments and with vendors and service providers. • Handle communication and scheduling: Manage correspondence, scheduling, internal communication, and deadlines. • Problem-solving: Identify key areas for improvement, plan administrative processes, establish guidelines, and implement solutions to address challenges and improve efficiency. Requirements · Experience: Proven experience in an administrative role, often with at least 5 years of experience in the field, including managerial experience, is preferred. · Key skills: Strong leadership, organizational, communication (written and verbal), problem-solving, time management, and interpersonal skills are essential. · Technical skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and office administration software are typically required. · Ability to pass a drug test