Manager, Data Analytics

Job Overview

We are looking for a hands-on analytics leader to join our Product team as Manager, Data Analytics. Reporting to the VP of Product Management, this person will lead our Data Analytics function — setting the direction and strategy for the team while personally driving the majority of our most important analysis work. This is a true player-coach role: we expect roughly 80% of your time to be spent on hands-on analytical work, with the remaining 20% on team management, strategic alignment, and presenting to senior leadership. You'll partner closely with our Data Engineering team, who own and maintain our data pipeline, and with Product, Growth, and Marketing stakeholders across the company. We are a remote-first company and foster an environment based on kindness, humility, transparency, and helpfulness.

What you'll do

• Personally deliver data-driven insights, recommendations, and deep-dive analyses that shape product, growth, and business decisions — from framing the question through presenting the answer.
• Design and analyze experiments and A/B tests, bringing statistical rigor to how we evaluate product and growth initiatives.
• Develop, maintain, and improve the dashboards and reports the company relies on to measure and manage KPIs — including acquisition, engagement, retention, and monetization metrics.
• Own the definitions and governance of our core business metrics, ensuring a trusted, single source of truth across the company.
• Set the overall direction, strategy, and roadmap for the Data Analytics team, ruthlessly prioritizing requests from Product, Growth, Marketing, and Engineering.
• Manage, mentor, and develop the data analysts on the team, raising the bar on analytical quality and craft.
• Partner closely with Data Engineering on data models, pipeline improvements, instrumentation, and data quality — advocating for the datasets and tooling the analytics team needs.
• Embrace and champion AI tools throughout the analytics workflow — using them daily to accelerate query development, analysis, and reporting, and helping the team and company adopt them effectively.
• Enable self-serve analytics so stakeholders can answer routine questions themselves, freeing the team for higher-leverage work.
• Communicate findings clearly and persuasively to senior leadership and executives, and support our company-wide OKR process with sound measurement.

What you bring to the table

• You have 7–10 years of experience in Analytics and Data Science, including experience leading or mentoring analysts — and you still love doing the work yourself.
• You have expert-level SQL skills and experience pulling insights from large, complex datasets — preferably using Google BigQuery.
• You're proficient with modern BI and visualization tools (Looker preferred, or Tableau/Power BI or similar).
• You have working knowledge of Python or R for statistical analysis, and a solid grounding in experimentation methodology and statistics.
• You have readily embraced the latest AI tools (LLMs, AI coding assistants, agentic workflows) as a core part of how you work, and you're curious about how they keep changing the craft.
• You're technically competent and deeply curious — no detail is too small, no dataset too messy, and no question goes unexamined.
• You have experience partnering with data engineering teams on data modeling, pipelines, and data quality, and you know how to be a great customer of a data platform.
• You have excellent interpersonal, communication, and presentation skills, and are comfortable presenting insights and recommendations to executives.
• You're highly organized with strong prioritization skills, able to juggle multiple — and at times conflicting — priorities and stakeholder needs.
• You're opinionated about the metrics that matter for a consumer streaming and subscription business — experience in streaming, entertainment, or consumer subscription products is a plus.
• You are kind, humble, helpful and enjoy getting stuff done.
• You are intrinsically motivated, able to manage your time, and enjoy working with a distributed team across the globe.
• You believe in asking for help and helping others when they ask, never throwing a problem over the wall.
• You are hungry to have an impact, continuously working to improve our product, process and push the team to be its best.

Who we are

Plex is a global streaming media platform that gives millions of customers around the world the freedom to enjoy all the content they love in one simple, beautiful app. Our vision is to empower real human connections by bringing people and entertainment together. So, we're on a mission to create a global community for streaming content that people can depend on to easily discover, experience, and share all of the entertainment that matters to them.

What sets us apart

• We are the largest independent streaming platform built by a global team of employees who are fanatically passionate about delivering the highest quality, most unified, and user-friendliest entertainment experience possible.
• We have always been a distributed organization, with people making great things happen in over 20 different countries and 11 time zones.
• We host epic in-person off-sites to bring team members together a few times a year.
• We are passionate about our mission and we work hard, while still providing flexibility around a schedule that works for you.
• We love what we're building and our user community is an integral part of our development process. We actively engage with customers to understand what is working, what they want more of, and how we can be better.
• We are committed to improving the communities where we live and work with charitable contributions, partnerships, and service.

Remote Work / Onsite Interview

• Plex hires new team members in countries around the world.
• As such, Plex does not sponsor employment visas.
• All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our hiring team can help answer any questions about location after starting the recruiting process.
• Also, please note, though we largely work asynchronously, as it relates to meetings, those generally occur between UTC 1600 to UTC 1900
• All final interviews will be in-person and onsite

The Plex Values

• Be kind, humble, and helpful.
• Approach problems with curiosity, creativity, and flexibility.
• Put yourself on the customer's couch.
• Be a good steward. Like a boss!
• Build relationships to ensure healthy debate.
• Foster a global and diverse team spirit.
• Show gratitude and give back.
• Seek balance for yourself and Plex.

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