Team Lead - Inside Sales (Off-Roll)

Are you passionate about solving roadblocks & challenges faced by MSMEs in India MSMEs contribute significantly to India’s total GDP. 90% of India’s ~$1 Trillion Retail Market is controlled by MSMEs. Which means ~$900B worth of commerce flows through these ~60M MSMEs in the form of shops/kiosks/homes, scattered all over the country. We at Khatabook, have built a product that saves time of MSMEs by managing their credit, creating transparency in cash flow, henceforth increasing trust with their consumers and that paved the path for us to become India’s fastest growing fintech company. Why work with us People are our biggest asset! At Khatabook , every one of us is a dynamic superstar. We have carefully bred an ecosystem which hires nothing but incredibly and exceptionally talented people who can dream, collaborate, experiment, and break new ground. We’re a strong team that looks out for each other. Your role We, at Khatabook , are looking for a Team Lead for the Inside Sales team. As an Inside Sales Team Lead, you will work closely with the team responsible for bringing in new customers to our platform, set targets and define future road maps for the team. This is a collaborative effort integrating the work of marketing, sales, and product to rapidly increase the volume and improve the quality of new business for our company What would you do at Khatabook Manage day to day operations of the inside sales team Monitor and drive sales targets for your team Own the entire sales funnel & improve conversion rates Engage with internal stakeholders viz. Marketing, Product, customer delight for smooth operations and improvements. Suggest and implement improvements in the sales process Data driven decision making and strong analytical skills. Use customer feedback to generate ideas about new features or products Build an open-communication environment for your team. What are we looking for 3+ years of experience in building, developing & leading a high performance Inside sales team Prior work experience in SaaS is a plus. Have exemplary people management skills with inspirational leadership skills. Have showcased the ability to connect with team members & lead them to achieve stretch goals. Ability to work in a time-sensitive and high-volume environment Comes with very strong problem solving skills. Experience using ZOHO, Ameyo or other CRM. About Khatabook We exist to empower India’s 60 Million strong MSMEs. Our users’ motive, methodology, expectation and behavior is significantly different from our own when they interact with the internet and technology ecosystem which makes it harder to build for them, to solve that. Our first offering – an Android App that has been downloaded over 10 crore+ times, which has resulted in having an active merchant base of over 9 million users. As more businesses are adopting digital for business than ever before, Khatabook’s goal can be summed up simply - Empowering merchants by simplifying their business by: Building a complete business management platform. Providing the power of technology to an underserved segment. Helping businesses to grow by providing them with ammunition of insights & digital reports. Offering a financial services platform catering to the specific needs of the MSME space.