*Urgent* Security Officer FT , Bronx (DV)

Reporting Relationships: Security Officers report to the Supervisor of Family Safety. Position Summary: Security Officers provide 24-hour security coverage to the facility to prevent theft and ensure the safety of both the facility staff, and residents. Nature and Scope: Although some tasks are meant to ensure the safety and security of clients and staff, Security Officers are the first staff seen by new clients or anyone entering the facility. They are on-site 24 hours a day, seven days per week—Thus, must be reliable, personable, professional, sensitive, and able to act as role models. Principal Duties and Responsibilities: Under the general supervision of the Supervisor of Family Safety, are expected to perform the following principal duties and responsibilities. Maintain the safety and security of all residents in the facility through staff-specific posts, security rounds of the facility, enforcing facility rules and regulations for residents and visitors, and communicating to supervisory personnel all incidents, situations or conditions which might affect the safety and security of residents and staff or the orderly operation of the facility. Provide timely and effective responses to resident emergencies, including appropriate and effective response to physical or verbal altercations between clients, effective interventions in medical emergencies, appropriate and mandated responses to cases of neglect or abuse involving children, liaison with police and other emergency services. Develop and maintain appropriate helping relationships with residents, including the active encouragement of residents’ self-reliance and self-esteem, and always acting as an appropriate role model for residents, especially in conflict and crisis situations. Administer operational procedures to ensure access control, reception, fire patrol, surveillance, and documentation of compliance with government regulations. These include verifying departure of children to school, maintaining a fire drill log, assisting visitors, verifying supervision of children, generating curfew reports, and answering the switchboard. Participate in training and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance. Communicate effectively with other staff within an interdisciplinary context to contribute to the achievement of facility goals and objectives. Perform other duties as may be assigned.