Advanced Practitioner Provider (APP)

At ConvenientMD , we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

The Opportunity

We’re looking for experienced, compassionate Advanced Practice Providers to join our Virtual Urgent Care team.

This is more than providing care through a screen. Our Virtual Urgent Care providers are an integrated part of ConvenientMD’s broader urgent care network, helping patients access the right care at the right time while supporting our clinic teams across the region.

You’ll evaluate and treat patients presenting with a wide range of acute concerns, use strong clinical judgment to determine what can safely be managed virtually, and recognize when a patient needs in-person or higher-level care.

Because virtual medicine requires providers to make thoughtful decisions without all the tools available during an in-person examination, success in this role requires excellent history-taking, strong communication, sound clinical judgment, comfort with ambiguity, and the ability to work efficiently without sacrificing quality.

Providers licensed in New Hampshire, Massachusetts, and/or Maine are encouraged to apply.

Full-time, part-time, and per diem Virtual Urgent Care opportunities are currently available to candidates who live in-market (MA, NH, ME).

Interested in a Hybrid Opportunity?

We are also actively seeking providers in the Bangor, Maine area who are interested in a full-time hybrid model combining two onsite urgent care shifts with one Virtual Urgent Care shift from home each week.

As our Virtual Urgent Care program continues to grow, additional hybrid opportunities may become available in other ConvenientMD markets.

Your Impact

As a Virtual Urgent Care provider, you will:

• Evaluate and treat patients presenting with a broad range of acute illnesses, injuries, and concerns through telemedicine.
• Use focused history-taking, virtual assessment, available clinical information, and evidence-based judgment to develop appropriate treatment plans.
• Recognize clinical red flags and determine when a patient's needs extend beyond what can safely or effectively be managed through virtual care.
• Direct patients to in-person urgent care, emergency care, primary care, or another appropriate level of care when additional evaluation is needed.
• Provide clear patient education regarding diagnoses, treatment plans, medications, follow-up recommendations, and symptoms that should prompt additional evaluation.
• Build trust and connection with patients through thoughtful, compassionate communication—even when the appropriate outcome of a visit is escalation rather than virtual treatment.
• Partner with our clinic-based teams to support patient access and help balance demand across ConvenientMD's urgent care network.
• Review available laboratory, imaging, and other diagnostic information when relevant to patient evaluation and treatment.
• Maintain accurate, timely, concise, and clinically appropriate documentation in our electronic medical record.
• Communicate proactively with clinical leadership and colleagues when patient-safety, workflow, or operational concerns arise.
• Remain current on evidence-based urgent care practices, telemedicine standards, prescribing guidance, and applicable regulatory requirements.
• Contribute to a collaborative clinical culture by sharing knowledge, supporting colleagues, and participating in ongoing learning and improvement.

Who Thrives in Virtual Urgent Care?

Strong Clinical Judgment: You can efficiently assess acute concerns, develop an appropriate differential diagnosis, identify red flags, and create safe, evidence-based treatment plans. You recognize that strong virtual medicine also means knowing when virtual care is no longer the appropriate setting for the patient.

Excellent Virtual Communication: You ask focused questions, listen carefully, establish rapport quickly, and explain your clinical reasoning in a way patients can understand. You can communicate recommendations, limitations, and next steps clearly while helping patients feel heard and cared for.

Comfortable With Ambiguity: You understand the capabilities and limitations of telemedicine and are comfortable making thoughtful decisions when physical examination findings or other information may be limited. You know wh