Commercial Real Estate VA

Job Title: Commercial Real Estate Virtual Assistant (Philippines-based) Role Overview: We are seeking a highly detail-oriented Commercial Real Estate Virtual Assistant based in the Philippines to support both a commercial listing agent and a commercial mortgage broker. The role involves conducting research, providing underwriting support, reviewing leases, organizing documents, and managing CRM tasks. Key tools used include CoStar, Crexi, and Salesforce. Key Responsibilities: - CRE Research & Data Gathering - Use CoStar, Crexi, title profiles, and other tools to research properties, owners, tenants, sales comps, and lease comps. - Research closed transactions and summarize key data points (price, cap rate, rent, terms, concessions, etc.). - Leases, Rent Rolls & Financials - Read and interpret commercial leases (AIR, CAR, and custom forms). - Prepare clear lease abstracts capturing term, rent, options, NNN/CAM structure, reimbursements, caps, and unusual clauses. - Analyze rent rolls and historical operating statements; normalize income and expenses based on provided guidelines. - Underwriting & Deal Sizing - Assist with underwriting for listings and financing using existing Excel models and SOPs. - “Size up” deals for owner-user and investment loans using provided metrics and lender criteria (DSCR, LTV, minimum coverage, etc.). - Build new Excel underwriting templates for different deal types and help troubleshoot or correct formulas in existing spreadsheets. - Transaction & Document Support - Work with title and escrow: help review title reports, escrow instructions, and closing documents under guidance. - Organize and maintain digital files for each deal (leases, financials, reports, photos, OMs, LOIs, term sheets). - Assist in preparing listing packages, basic OMs, and finance packages from templates. - CRM & Administrative Support - Update and maintain Salesforce (or similar CRM) with properties, contacts, activities, and pipeline stages. - Prepare call lists, follow-up lists, and weekly status reports for active listings and loan files. - Manage calendars, schedule calls, and coordinate with clients, lenders, title, and escrow as needed. QUALIFICATIONS: - At least 2+ years of experience as a real estate VA or in a related CRE, lending, or property management role. - Practical knowledge of commercial real estate transactions and documents, including title and escrow. - Strong ability to read, understand, and analyze commercial leases and produce lease abstracts. - Solid understanding of basic underwriting concepts, including: - Net Operating Income (NOI) - Debt Service Coverage Ratio (DSCR) - Capitalization rate - Loan-to-Value (LTV) - Cash-on-Cash return (COC) - Operating expense ratios - Advanced skills in Microsoft Excel, Word, Outlook, and PDF tools (data cleanup, formulas, pivots, comments, PDF editing/annotation). - Experience with CoStar, Crexi, and title profile tools or similar real estate data platforms. - Experience working with Salesforce or related CRM platforms (e.g., HubSpot, Pipedrive, RealNex) for data entry, tracking, and reporting. - Excellent written and spoken English, comfortable communicating with brokers, clients, title officers, escrow officers, and lenders via email, chat, and Zoom. - High attention to detail, accuracy with numbers, and ability to follow detailed SOPs and checklists. Preferred (Nice to Have): - Prior experience supporting a commercial mortgage broker or commercial lender. - Familiarity with AI tools for document review (e.g., AI lease abstraction, PDF analyzers) and willingness to learn new software quickly. - Experience with U.S. commercial property types: industrial, retail, office, multifamily, and specialized assets.