Future Showroom Opportunities

Brilliant Earth Future Showroom Opportunities

Thank you for your interest in joining the Customer Experience team at Brilliant Earth! We'd love to stay in touch regarding future opportunities in our showroom locations.

Please submit your information below. If a role becomes available that aligns with your background and experience, a member of our team will be in touch! If you're interested in a specific open role, we encourage you to apply directly to that opportunity in order to be considered.

Curious about a day in the life? Learn more about our showroom experience here!

Leadership:

• Customer Experience Manager

• The Customer Experience Manager will build, lead and mentor a team of dedicated Customer Experience Assistants, Jewelry Consultants, and Concierges responsible for meeting quarterly sales targets and delivering exceptional service to Brilliant Earth customers. As the team’s leader, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Customer Experience Manager leads the team to achieve and exceed sales goals, directly impacting the growth of the company and the individual team members.

• Customer Experience Assistant Manager

• The Customer Experience Assistant Manager will build, lead and mentor a team of dedicated to delivering exceptional service to Brilliant Earth customers. As the team’s Assistant Manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer.

Sales & Customer Service:

• Jewelry Sales Consultant

• Our Jewelry Sales Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person appointments, phones, or live-chat!

• Jewelry Stylist

• As a Jewelry Stylist, you will assist our customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives.

Showroom Operations:

• Showroom Coordinator

• Our Showroom Coordinator is dedicated to providing an exceptional experience for every Brilliant Earth customer while aiding fulfillment and operational needs. In this role, you will support daily operations in our showroom location while ensuring our customers have the best possible experience in our showroom!

The ideal candidate will be able to work a schedule that includes weekend days. These roles are based in our showroom locations and would require onsite attendance.

What We Offer

At Brilliant Earth, we’re passionate about the employee experience. That’s why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including:

• Career Growth. We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Learn more about how Brilliant Earth creates a culture of collaboration and growth Here!
• Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!
• Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!
• Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
• Employee Discounts . As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.
• Sales Incentive Programs. Quarterly bonuses for achieving sales targets, plus additional bonuses for exceeding goals and monthly bonuses for top sales reps.
• Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!
• Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
• Medical, Dental, and Vision. We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!
• 401k match. We know that saving for the future is important. That's why we offer a generous 401k match.
• Paid Time Off. We know it’s important to recharge and relax - you’ll accrue 3 weeks of PTO in your first year.
• Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.
• Disability and Life insurance. 100% employer-paid.
• Pre-Tax Commuter Benefits.

Actual pay within the pos