Contract to Cash Specialist

ARIS is a Process Intelligence company that helps organizations discover, create, and transform their processes to deliver measurable business outcomes and scale AI with confidence. It combines process design, real execution insight, and AI-driven optimization in a single, integrated platform-enabling organizations to build a governed digital twin of their operations, understand how work actually happens, and continuously deliver value across the enterprise. By providing the process foundation, visibility, and governance required for AI adoption, ARIS enables businesses to deploy and scale Agentic AI safely and effectively, ensuring agents operate on trusted processes, data, and controls. With over 30 years of expertise and recognition from leading analysts such as Gartner and Forrester, ARIS is trusted by global enterprises to turn process intelligence into real business impact. For more information, visit www.ARIS.com and follow ARIS on LinkedIn. Be you, join us. We are looking for a Global Specialist, Contract to Cash (C2C) in Sofia, Bulgaria. As a Specialist, you will be responsible for executing core processes across the global Contract to Cash cycle, including contract administration, billing, invoicing, order management, and delivery coordination. The role ensures accuracy, compliance, and timeliness in all C2C activities, supporting global business operations and safeguarding revenues in line with company policies and contractual commitments. Essential Functions • Execute billing and invoicing processes using ERP systems (e.g., Zuora), ensuring accuracy, completeness, and compliance with contractual terms and global policies. • Review customer contracts for licenses, maintenance, and services, ensuring that terms are correctly reflected in billing, invoicing, and reporting activities. • Maintain and update global contract and customer records, ensuring alignment with signed agreements and timely status updates. • Support global logistics processes, including order creation, license delivery, and tracking of contracted products and services. • Monitor and resolve discrepancies in billing, invoicing, or delivery, coordinating with business, finance, and legal teams to ensure timely resolution. • Ensure proper application of global revenue recognition policies in line with accounting and compliance requirements. • Provide accurate and timely reporting on billing, invoicing status, and contract compliance for management and regional stakeholders. • Collaborate with internal departments (Finance, Legal, Sales, and Business Operations) and global HQ to support C2C compliance and continuous improvement. • Contribute to initiatives aimed at harmonizing and standardizing C2C processes across regions. Minimum requirements • 3–5 years of experience in finance operations, billing, contract management, or related C2C activities. • Hands-on experience with Zuora, SAP or other ERP systems in a Contract to Cash context. • Strong accountability and attention to detail in managing billing and contract processes. • Customer-oriented mindset with effective communication skills across functions and regions. • Analytical skills to identify and resolve issues within billing, invoicing, and contract execution. • Planning and organizational skills to manage multiple global transactions and deadlines. • Collaboration skills with the ability to work effectively in an international, cross-functional environment. • Proficiency in English, both written and oral, is required; additional languages are a plus. • Ability to work under pressure while maintaining accuracy and compliance. Nice to have: • Bachelor’s degree in business administration, Economics, Finance, or a related field is desirable. • Advanced proficiency in Excel; knowledge of Access and project control tools is an advantage. • Specific training in accounting, treasury, or contract management is preferred. • Experience in multinational or matrix organisations is desirable. • Proficiency in Portuguese, French, German, and/or Arabic would be a plus. At SAG Aris GmbH we are committed to providing an environment of mutual respect and fairness where equal employment opportunities are available to all applicants and employees without regard to race, colour, religion, gender, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, and any other characteristic protected by applicable law. We believe that diversity, equity, and inclusion is critical to our success as a global company, and we seek to recruit, compensate, develop, promote, and retain the most talented people from a diverse candidate pool. To all recruitment agencies: SAG Aris GmbH does not entertain unsolicited CVs without prior approval from SAG Aris GmbH's Talent Acquisition Team. Kindly refrain from sending CVs to our job’s alias, SAG Aris GmbH employees, or any other organizational location without explicit consent. SAG Aris GmbH assumes no responsibility for any fees associated with unsolicited CVs.