Head of Equipment Services

About Us We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally. We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year. Job Summary Lead and manage the Equipment & Dispatch Services team and infrastructure, in accordance with company standards, programs, policies and procedures to ensure effective customer and vendor business relationships to realize United’s Strategic Plan within a 24/7 environment. Equipment Services Lead and manage a virtual and mobile Equipment Services Team (both internal and third parties) nationally in a 24/7 environment to remain competitive and cost-effective. • Optimization of Equipment maintenance & reliability, ensuring minimum downtime at store or site locations • Strategize business models to create an effective service model nationally. • Plan, direct, and operationalize annual plans and budgets, including planning and operationalization of a multi-year Capex budget. • Participate and execute in strategic projects. • Provide leadership with respect to environmental, health & safety procedures as required by internal/external parties. Lead manage and maintain vendor & third-party relationships, negotiations, contractual obligations Responsible for all approvals related to purchases, invoices and PO’s • Lead and manage departmental processes, policies and procedures with key performance indicators (KPI’s) ▪ Prepare, manage and control departmental budgets • Providing strategic analysis and trends to the company with respect to cost-saving opportunities. • Responsible for monthly and annual reporting of P&L and activities within the department • Work across the organization in a collaborative manner to help ensure that the company achieves its corporate performance targets Team Performance Management, Recruitment, Termination, Learning & Development: ▪ Overall, manage and lead the performance of the Equipment Services & Dispatch Services team nationally ▪ Responsible for recruitment and termination, team performance, career development and learning and development opportunities for team ▪ Responsible for team compliancy for policies, health & safety requirements, safe operating procedures, both for United and customer requirements ▪ Ensure safety compliance with respect to SDS & WHMIS compliance, provincial safety posters, provincial occupational health and safety act, proper protective equipment, and overall safety compliance ▪ Conduct regular team meetings to address common issues ▪ Foster a culture of collaboration, empowerment, and capability Additional Responsibilities: ▪ Perform all daily functions in alignment with United Mission, Vision & Values ▪ Work in compliance with Health & Safety policies and legislation, and take every reasonable precaution to protect the health and safety of all employees and business partners ▪ Adhere to all company policies, procedures, and labor laws ▪ Actively participate in and contribute during meetings, sessions, or company projects ▪ Protect company assets from damage and misuse ▪ Perform other related duties as may be required from time to time Technology & Assets: Responsible for managing business using United technologies provided (Salesforce/Outlook). Responsible for equipment asset management. Responsible for ensuring data integrity within service requests. Job Requirements/Expectations ▪ Be available to address internal and partner (sub-contractors) needs and concerns in a timely manner. ▪ Be willing to travel frequently within Canada (as may be required from time to time). ▪ Ability to deal with a high level of stress and promptly solve problems as they arise. ▪ Ability to work flexible shifts on a rotational basis.