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Mortgage Servicing Process Optimization Lead

Location
US-CA-El Monte
Last seen
Aug 20, 2026

About the role

The Default Servicing Process Optimization Lead will be responsible for driving operational excellence, process transformation, and governance effectiveness across the mortgage default servicing organization. This role partners closely with Servicing Operations, Risk, Compliance, Technology, Finance, Legal, Vendor Management, and Executive Leadership. The ideal candidate combines expertise in operational excellence, process engineering, governance, change management, and project leadership within complex mortgage servicing and regulatory environments. This includes deep experience across foreclosure, bankruptcy,...