Truth & Reconciliation and Equity, Diversity, & Inclusion (T&R AND EDI) Research and Program Evaluation Analyst B038-26

LEGAL AID BC POSTING TO: LABC STAFF (cc: BCGEU) FROM: HUMAN RESOURCES DEPARTMENT POSITION: TRUTH & RECONCILIATION, AND EQUITY, DIVERSITY, AND INCLUSION (T&R AND EDI) RESEARCH & PROGRAM EVALUATION ANALYST ONE REGULAR FULL-TIME POSITION – VANCOUVER COMPETITION NO: B038-26 DATE POSTED: AUGUST 6, 2026 CLOSING DATE: AUGUST 28, 2026 STARTING DATE: ASAP SALARY: Job Class 18 ($70,889 - $81,007) *under review* HOURS OF WORK: 35 hours/week, Monday to Friday This position has the option to participate in a modified work week schedule (37.5 hours/week) Monday to Friday, with the extra hours worked as one earned day off taken once every three-week scheduled cycle. Legal Aid BC is in the early stages of, and committed to a transformative journey to embedding Truth and Reconciliation, and Equity, Diversity, and Inclusion in all aspects of our work. We seek talent from equity-seeking groups, including but not limited to individuals who self-identify as First Nations, Inuit, or Métis descent, persons with disabilities, gender diverse, racialized, and members of the 2SLGBTQIA+ community be a part of this exciting stage of Legal Aid BC’s growth. We care deeply about the culture we are building and are looking for staff members who not only excel in their respective areas but are also passionate about supporting the people we serve and each other. If this resonates with you, we encourage you to apply. All interested and eligible applicants will be considered with due consideration to all protected grounds under the BC Human Rights Code. If we can do anything to make your application experience a positive and equitable one, we want to hear from you on what we can do better. PRIMARY FUNCTION: This position is responsible for conducting research, analysis, reporting, and evaluation activities that support the organization’s strategic goals and priorities related to Truth and Reconciliation (T&R) and Equity, Diversity, and Inclusion (EDI). The position supports the development of performance measures, evaluation frameworks, and data collection approaches to assess effectiveness and impact of programs, initiatives, policies and practices through a T&R and EDI lens, identify barriers and inequitable outcomes, and inform continuous improvement and decision-making. The T&R and EDI Research & Program Evaluation Analyst develops reports, analyses, recommendations and other decision-support materials, and works collaboratively with T&R and EDI team members and organizational partners to support T&R and EDI initiatives, projects and advance equitable and inclusive legal service delivery. The following job duties are illustrative examples and shall not be construed as an exhaustive description of all the work requirements that may be inherent in the job. VALUES STATEMENT: Our commitment to the principles of fundamental justice embedded in the Charter of Rights and Freedoms, and to Truth and Reconciliation, and Equity, Diversity, and Inclusion is ambitious and foundational. It informs everything we do, as we defend liberty, equality, autonomy, and dignity; as we dismantle colonization, racism, sexism, ableism, transphobia and homophobia, and all discrimination. These are our values, and they inform our hiring practices too. Our business is aiding people in severe legal distress and necessitates internal and external alignment of practicing these values. Integrating Truth and Reconciliation and Equity, Diversity, and Inclusion throughout every aspect of Legal Aid BC is critical to building that culture, and we prioritize ongoing resources to achieve that goal. DUTIES: 1) SUPPORT PROGRAM EVALUATION, PERFORMANCE MEASUREMENT AND REPORTING a. Support the assessment and evaluation of T&R and EDI-related programs, initiatives, policies, practices and data collection approaches through research, consultation, outcome monitoring and other evaluation activities to identify opportunities for improvement of equitable and inclusive legal service delivery and support evidence-informed decision-making. b. Collaborate with departments to gather, analyze and interpret qualitative and quantitative information to identify trends, outcomes, emerging issues and opportunities for improvement. c. Support the development, maintenance and refinement of performance metrics to evaluate the effectiveness of activities supporting LABC’s strategic goals and priorities; assess the relevance and effectiveness of existing measures and recommend improvements to performance measurement, evaluation and reporting approaches. d. Translate findings into written reports, tables, graphs and charts and other visual formats such as process diagrams; provide commentary, insights and recommendations that support decision-making. e. Act as a subject matter expert on T&R and EDI performance measures, evaluation frameworks, and data collection approaches for all LABC initiatives. f. Prepare and submit timely and accurate reports and presentations. 2) CONDUCT RESEARCH, ANALYSIS AND PROGRAM SUPPORT ACTIVITIES a. Develop and maintain research, briefing and analytical materials related to T&R and EDI initiatives and organizational priorities including but not limited to equitable and inclusive legal service delivery. b. Conduct research and analysis to identify gaps in internal policies, guidelines, standards and business processes, and assess potential inequitable outcomes. c. Support the development of findings and recommendations for improvement. d. Conduct research to provide insight on LABC's performance trends and identify performance target ranges using available industry and organizational data using but not limited to environmental scans, best-practice research, and analysis of emerging issues, legislation and trends related to T&R and EDI. e. Collaborate with colleagues, departments and other interested parties to design and support research, evaluation, consultation and data collection initiatives through all stages of the project life cycle. f. Maintain awareness of emerging trends, leading practices, policy and legislative developments, research, and evaluation approaches related to T&R and EDI, and communicate relevant opportunities, risks and implications for consideration. g. Conduct research and analysis regarding barriers, experiences and emerging issues affecting Indigenous, racialized, women, gender-diverse, 2SLGBTQIA+ and disabled individuals and communities, including current and prospective legal aid clients, and prepare findings and recommendations to support equitable and inclusive service delivery. h. Research and analyze issues, risks, impacts and potential approaches related to T&R and EDI initiatives and prepare briefing materials, discussion papers, issue papers, reports, recommendations and other decision-support materials as required. 3) DEVELOP AND SUPPORT INFORMATION, MEASUREMENT AND EVALUATION TOOLS a. Develop, support and enhance data collection approaches including questionnaires, surveys, feedback loops, consultations and other primary and secondary data sources to support outcome and impact measurement of T&R and EDI initiatives. b. Engage with operational leaders to identify concerns, challenges and opportunities related to demographic data collection practices and support improvement initiatives. c. Review and provide recommendations regarding data collection methods, measurement tools, and reporting processes; identify opportunities for continuous improvement and support the development of associated processes. d. Support the development and delivery of visual representations of data to communicate findings, trends and key insights. 4) PERFORM OTHER RELATED DUTIES a. Administer portions of the local budget and ensure expenditures are within limits. b. Perform other duties as required. QUALIFICATIONS: Basic Requirements • Bachelor’s degree in business, economics, statistics, public administration, social sciences or related field required. • Minimum two (2) years’ related experience as outlin