Front Desk Concierge - Pinch

About Method Co.

Method Co. is a boutique hospitality company that develops, designs, and operates a portfolio of hotels, restaurants, and apartment-style accommodations across the country. With a focus on culturally relevant and design-driven experiences, Method Co. creates spaces that blend thoughtful service, elevated design, and a deep sense of place.

About The Pinch Hotel

The Pinch is a true gem in the heart of Charleston's historic district. Redefining what a luxury, boutique hotel can be. Dashes of Victorian heritage blend with the comforts of today to create a sense of enchantment down every hallway and around every corner. The Pinch has earned Two MICHELIN Keys, been named one of Best New Hotels in the World by Condé Nast Traveler and has made Travel and Leisure’s Hotel It List in 2024.

Position Overview

The Pinch Hotel is seeking a flexible, attentive, and highly reliable Front Desk Concierge to support our guests and property. This role is ideal for someone who excels in guest service, maintains a polished and professional presence, and can confidently handle both hospitality and operational tasks. As the first point of contact in the guest experience, you’ll ensure the safety, comfort, and seamless experience of all guests throughout.

Key Responsibilities

• Welcome and assist guests with warmth, professionalism, and efficiency

• Manage check ‑ ins, check ‑ outs, and reservation inquiries

• Respond promptly to guest requests, questions, and concerns

• Monitor building access and maintain a secure, calm environment

• Conduct property walkthroughs and report any maintenance or safety issues <span