Inside Sales Representative (DUI/NL/EN and CHI/VI)

As an Inside Sales Representative, you are the main point of contact for our customers. Your primary goal is to ensure customer satisfaction while achieving commercial objectives. Manage your own customer portfolio and act as the first point of contact, actively identifying customer needs and providing appropriate solutions Seize every opportunity to increase sales through smart upselling, cross-selling, and promoting attractive offers Ensure a smooth customer journey from quotation to delivery with efficient order processing and careful credit management Deliver an excellent customer experience by proactively handling aftersales and resolving customer challenges quickly and professionally Gather and share valuable market insights from customer interactions to help yourself and the team capitalize on commercial opportunities and refine sales strategies Work closely with the field sales team to achieve sales results together A strong culture of continuous improvement is central to our company. We therefore consider it important that you actively contribute ideas and participate in projects.