Expert Technical Support Engineer

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Expert Technical Support Engineer based in India. This role offers the opportunity to solve complex technical challenges and support critical enterprise healthcare applications and secure communication solutions. The ideal candidate will act as a key technical bridge between advanced support teams and engineering groups, driving issues through investigation and resolution. You will work across infrastructure, databases, applications, integrations, and security environments to deliver reliable customer outcomes. The position combines deep troubleshooting expertise, analytical problem-solving, and customer-focused technical communication. You will contribute to improving product reliability by identifying root causes, documenting solutions, and supporting continuous improvement initiatives. Working in a collaborative remote environment, you will engage with global teams while expanding your expertise across enterprise technologies.