Domestic Customer Service Rep II

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Domestic Customer Service Rep II based in Brazil. This role is focused on delivering high-quality customer support while coordinating domestic transportation activities and ensuring smooth shipment operations. You will act as a key point of contact for customers, providing updates, resolving inquiries, and supporting logistics processes from pickup to delivery. The position combines customer service excellence with operational coordination, requiring attention to detail and strong organizational skills. You will manage shipment information, documentation, system updates, and communication between customers, drivers, agents, and internal teams. Working in a remote and international environment, you will contribute to reliable logistics solutions that support critical healthcare-related operations. This opportunity is ideal for professionals who enjoy problem-solving, teamwork, and creating positive customer experiences through efficient service delivery.