Assistant Property Manager PHA

The Assistant Property Manager is to assist the property manager in effectively managing the assigned community. In the property managers absence, the Assistant Property Manager will assume all responsibilities associated with accomplishing community objectives as set forth by the property manager and the property owner. In addition, the Assistant Property Manager is directly responsible for maintaining daily, weekly, and monthly reports including accurate reporting of rents and deposits received. DUTIES AND RESPONSIBILITIES: Conduct all business in accordance with Gardner Tanenbaums policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other Federal and States laws. INCOME COLLECTION Maintains accurate resident records. Updates on daily basis all rents, deposits and application fees received from residents. Issue appropriate notice when necessary (e.g., late payments, eviction notices, returned check memos). Deposits all receipts prior to bank close each day. RESIDENT RELATIONS Maintains positive customer relations attitude. Physically inspects community when on grounds, picks up litter and reports any service needs to service team staff. Inspect move-outs and vacancies when requested. MARKETING Must be knowledgeable of all phases of leasing and resident retention. Works with lease renewals each month. Responsible for keeping daily records on lease renewals and terminations. Greets prospective clients, shows community and performs leasing duties. Answers and handles incoming phone calls from prospective new residents, current residents, vendor/suppliers, etc. Maintains awareness of local market conditions and trends. Contributes ideas to property manager for marketing community and improving resident satisfaction. ADMINISTRATIVE Updates required reports concerning move-out notices, activity, etc., on a daily basis and provides information to the property manager. Organizes and files all applicable reports, leases, and paperwork. Proofreads all lease paperwork and processes move-ins and move-outs. Processes all security deposit move-out reports. Accepts service requests from residents and routes to service team for prompt processing. Conducts service follow-up with resident when work is completed. GENERAL Performs any additional duties assigned by property manager or as directed by Corporate Management. Serves as a backup for all Property Manager duties. DRIVING/TRAVELING REQUIREMENTS Frequent need (33% to 66% of the time) to utilize personal transportation to inspect apartment community and surrounding neighborhood, make trips as required by property team and visit the corporate office. Use of property golf cart may be necessary. Must have valid drivers license and automobile insurance.