Student Success Coach

About the Team

ACCEL Schools is hiring a highly qualified Student Success Coach at Akron Preparatory School in Akron, Ohio.

Be part of the difference at Akron Preparatory School! Akron Preparatory School is a public charter school providing K-8th grade students with a well-rounded, college prep education. Located on a historic campus with excellent educational facilities, the school is celebrating over 10 years of serving the families of Akron and Summit counties. Akron Prep is part of ACCEL Schools, an established network of public charter schools serving K-12 students throughout the United States since 2014.

About the Opportunity:

The Student Success Coach manages the delivery and implementation of onboarding, core interventions, and support services for assigned students in accordance with Student Services initiatives and guidelines. The Student Success Coach serves as the primary contact for new students and families, communicating frequently and addressing questions or concerns to ensure a strong start to school. This role also provides oversight of educational interventions and supports to targeted student populations to assist with increased engagement, student learning outcomes, and successful completion of school (or grade level standards).

Responsibilities include to:

• Support new and returning students and families through the onboarding process and completion of required tasks
• Maintain weekly open office hours/help sessions to support new students and families
• Make welcome calls (in coordination with homeroom teacher)
• Follow up on non-completion items for new students
• Identify issues and problem solve with other departments and vendors as needed for prompt and professional resolution <span data-ccp-props="{"134233117":true,"13423311