Collections Executive

The Collections Executive is responsible for managing and recovering outstanding payments from customers while maintaining positive client relationships. The role involves regular follow-ups, payment negotiations, account reconciliation, and ensuring timely collections in line with company policies. Key Responsibilities: Follow up on outstanding invoices and ensure timely recovery of dues Maintain accurate records of client interactions and payment status Negotiate payment plans and settlement options when required Coordinate with sales, accounts, and finance teams regarding client accounts Resolve billing disputes and customer queries professionally Prepare daily, weekly, and monthly collection reports Required Skills & Qualifications Bachelor’s degree in Commerce, Finance, Business, or related field (preferred) 1–3 years of experience in collections, accounts receivable, or customer service Strong communication and negotiation skills