To Go (44700)

Summary of To Go Position: The To Go position will provide friendly, attentive service to guests placing takeout orders. This role ensures that orders are accurately prepared, packaged, and ready for pickup, creating a positive and seamless experience for every guest. Licensing Requirements: Valid Food Handlers Certification Valid Alcohol Service Certification Duties & Responsibilities: Welcome and greet guests, ensuring they feel comfortable and receive attentive, personalized service Inform guests of specials and menu changes Answer phone calls following hospitality standards Make guest focused recommendations you genuinely feel your guests will enjoy Answer questions about our food, beverages and other restaurant functions and services Manage all third party delivery and to go order operations, ensuring accuracy, timely fulfillment, and exceptional guest service Take food and beverage orders from guests, enter orders in our point of sale system which relays orders to the kitchen and bar Package/deliver food and beverages from kitchen and bar to guests in a timely matter Ensure that to go orders are packaged according to standards including all condiments and utensils Assist guests by delivering orders to their vehicle when needed Perform side work at the start and end of each shift as required by service station assignment. Maintain clean service areas Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests. Prepare final bill, accept payment, process credit card charges or make change (if applicable) Thank guests for their visit and invite them to return Be available to fill in as needed to ensure the smooth and efficient operation of the to go section of the restaurant as directed by the restaurant manager or director Must be a team player and be able to work in fast paced environment Knowledge, Skills, & Abilities: Strong customer service and hospitality skills Ability to accurately take and prepare to go orders Knowledge of menu items, ingredients, and packaging standards Attention to detail and commitment to food quality and presentation Ability to multitask and work efficiently in a fast paced environment Proficiency in basic math, with the ability to accurately handle cash, credit card, and other payment transactions while operating a point of sale (POS) system.