Dental Administrator (Midtown Toronto)

Position: Dental Administrator Location: Toronto, ON Clinic: Dr. Steven & Dr. Jonathan Stern Dentistry We know that exceptional patient care goes beyond scheduling appointments and processing paperwork—it’s about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free. We’re looking for a skilled and compassionate Dental Administrator to join our team at Dr. Steven & Dr. Jonathan Stern Dentistry, a proud part of the Passion Dental Group. Whether you’re early in your career or bring years of experience, you’ll be joining a supportive, professional environment where you can bring your expertise, energy, and empathy to the front desk. Specifics about the role: • Job Type: Full-time • Compensation: $23-30 an hour • Schedule: Mon - Thu 9 am - 5:30 pm Fri - 9:30 am - 4 pm What you’ll do: • Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for • Manage phone calls, direct inquiries, and efficiently book appointments • Maintain and organize the patient database with accuracy and confidentiality • Oversee insurance claims, billing systems, and follow up with insurance companies • Establish and manage office protocols to keep operations running smoothly • Coordinate and optimize appointment schedules • Provide leadership and foster a team culture focused on outstanding client service What you’ll bring to the role: • Minimum of 1 year of experience in a dental admin role. • Knowledge of dental billing and insurance protocols. • Proficiency with Microsoft Office; experience with ABELDent is an asset. • Strong verbal and written communication skills. • Excellent problem-solving abilities with strong attention to detail. • Friendly, professional demeanor with a patient-first mindset. • Ability to multitask and thrive in a dynamic, fast-paced environment. Who we are: Welcome to Passion Dental Group, a team of dedicated dental professionals committed to providing exceptional care and building a community of like-minded individuals who share our values. We believe in creating a positive, supportive culture that stimulates personal and professional growth. We invest in our people first and create a community that fosters personal success. Visit passiondental.ca to learn more. #PassionMP