IT Support Professional: Information Technology- 7164

To provide a point of contact for end users to receive a high level of support and maintenance within the organization's desktop computing environment. This includes supporting M365, software application support as well as installing, diagnosing, repairing, maintaining and upgrading all PC hardware, network and voice equipment to ensure optimal performance. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance where required.