Field Service Technician

For over 30 years, AMAROK has been the nation’s leading provider of highly advanced perimeter security solutions, protecting over 9,000 commercial and industrial properties. Our multi-layered security system relentlessly stops would-be thieves where The Electric Guard Dog™ starts.

Now is the perfect time to grow your career by joining our expanding Field Operations team! As a Field Service Technician, you will play a critical role in delivering top-tier service to our customers by providing expert preventive maintenance, repairs, and system upgrades. This position requires Monday–Friday overnight travel within a designated service radius of approximately 150–250 miles , ensuring the security and functionality of our systems nationwide.

Approximate Year End Earnings: $70,000 – $90,000 (inclusive of base pay and average overtime). Hourly compensation range is $30.00 – $33.00 per hour determined by experience, skill set, travel requirements, and geographical location.

Key Responsibilities

• Conduct preventative maintenance, troubleshooting, repairs, and system upgrades at customer sites, following established standard operating procedures to ensure optimal system performance.

• Assist the AMAROK Install Department with site planning, jurisdictional compliance, inspections, and system commissioning after construction is completed.

• Organize and prioritize daily service calls and route, ensuring timely and high-quality completion of maintenance and repair work.

• Build and maintain strong professional relationships with customers by delivering outstanding service, training, and support.

• Provide assistance to other Field Service Technicians as needed, fostering a culture of teamwork and knowledge sharing.

• Drive safely while following all local, state, and federal traffic laws to reach service locations efficiently.

• Monitor daily inventory levels, accurately complete service reports, and submit documentation within required deadlines.

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