Communications Representative - Communication Center - FT - 2nd Shift

Answers telephones, greeting all callers in a professional manner. Responsible for facilitating referral to area physicians, hospitals and community services. Listens to requests from patients or customers and accurately dispatches requests and information to the appropriate persons. Accurately communicates and dispatches Emergency Codes utilizing the Aionex Focus system. Promptly and accurately initiates offline procedures when indicated. Responsibilities include maintaining equipment, activity logs and checklists. Answers multiple incoming telephone lines to the hospital switchboard. Obtains necessary information and transfers calls to correct department or patient room extension. Provides information to callers as appropriate