Recruitment and Staffing Services Officer

Job Summary: The Recruitment & Staffing Services Officer is responsible for supporting recruitment, staffing operations, employee relations, HR administration, payroll input coordination, and client service activities. The role requires a proactive and detail-oriented professional who can manage multiple priorities in a fast-paced environment while ensuring accurate documentation, effective communication, and efficient HR service delivery. Key Responsibilities ● Source candidates through job boards, LinkedIn, referrals, and internal talent databases. ● Support the deployment and management of outsourced and contract staff across client locations. ● Maintain regular communication with employees and client supervisors on attendance, welfare, and operational matters. ● Assist in resolving employee grievances, disciplinary matters, and workplace concerns in line with Company policies. ● Support employee engagement initiatives and performance management activities across internal and client-managed teams. ● Coordinate training schedules, onboarding sessions, and learning and development activities for employees. ● Compile attendance, overtime, leave records, allowances, deductions, and other payroll related inputs for submission to the Payroll Team. ● Maintain accurate and up-to-date digital and physical employee records and personnel files. ● Conduct periodic audits of employee files to ensure documentation accuracy and compliance ● Develop and maintain HR analytics dashboards and workforce reporting records to support management decision-making. ● Analyse recruitment and workforce data and provide insights on staffing trends, employee movements, and operational performance. ● Respond promptly and professionally to client staffing requests and HR-related inquiries. ● Participate in client meetings, site visits, and employee engagement sessions where required. ● Assist in the development, review, and implementation of HR policies, procedures, and compliance initiatives. ● Support coordination with government and regulatory bodies where necessary and participate in HR compliance and audit activities. ● Schedule meetings, interviews, HR events, and departmental activities while maintaining the Staffing Services team’s agenda and follow-up schedules. ● Perform any other duties assigned by the Staffing Services Manager or line manager Requirements Requirements ● Bachelor’s degree in Human Resources, Industrial Relations, Business Administration, Psychology, or any science related discipline. ● 1–3 years’ experience in recruitment, staffing services, HR operations, employee relations, HR analytics, learning & development, or payroll support. ● Practical understanding of both recruitment and payroll processes is required. ● Experience working in a recruitment agency, outsourcing firm, consulting firm, or structured HR environment is an added advantage. ● Excellent written and spoken English. ● Apt attention to detail. ● Proficiency in Microsoft Excel, MS Office and HRIS platforms is highly desirable.