Customer Assistant II

Hope Haven is an accredited resource for disability services and advocacy. We offer service programs and support to meet a broad range of needs for children, adults, and families – from physical, mental, and intellectual to residential, vocational, and spiritual. The Customer Assistant II position will be located at Thrifty's in Estherville, Iowa. Thrifty's is a retail thrift store that receives donated items from the area, identifies what can be utilized, and then sells the products to the general public at the store location. Benefits: • Health Insurance coverage by Wellmark Blue Cross Blue Shield • Free $15,000 Term Life Insurance Policy • 403B Retirement Plan with 8% employer match after one year • Flex Spending – put aside pretax dollars used for medical & dependent care reimbursement. • Supplemental Benefits: Accident, Critical Illness, Dental, Vision, Short Term Disability, Long Term Disability, and Voluntary Life. • Paid Time Off (PTO) and Temporary Medical Leave (TML) • Holidays based on status of employment • Bereavement Leave • Military Leave • Jury Duty • Employee Assistance Program (EAP) • FMLA (Family Medical Leave Act) • Student Loan Forgiveness (PSLF Program) • BVU Partnership Educational Benefits • Pay on Demand with Dayforce Wallet Duties and Responsibilities: • Greet customers and provide them assistance to ascertain what they want or need. • Assist customers with unloading vehicles with donated items • Look through donated items and discard and/or reject items that are not acceptable donatable items. • Sort through approved donations, distribute to designated areas • Crush down cardboard, emptying trash cans and other cleaning duties as assigned • Answer questions regarding the store and its merchandise. • Maintain knowledge of current sales and promotions and security practices. • Watch for and recognize security risks and thefts and know how to prevent or handle these situations. • Promote safety and correct/report all safety concerns immediately. Qualifications: • High school diploma or GED/HSED preferred. • Good written and verbal communication skills • Reliable transportation. • Must be 18 years of age. • Must pass a health assessment at time of hire. • Have the ability to maintain up to date health assessment as requested. • Clearance from a criminal background check and abuse reporting check at time of hire. Physical Requirements: • Physically able to lift up to 50 lbs. • Strength and flexibility to handle boxes, containers or cartons. • Physically able to walk, stoop, stand, sit and climb stairs. If this all sounds like a good fit, you are here for a reason. Apply today. We offer competitive compensation, benefits, and scheduling. And you’ll be able to put your gifts to good use, which comes with its own amazing rewards.