Director Engineering Operations

You’re a strategic operator who loves turning complex engineering organisations into high-performing, data-driven machines. In this role, you will shape the operating rhythm for an 800-person global engineering org in a high-growth SaaS environment, using metrics, portfolio visibility and AI-enabled tooling to drive predictable, high-quality delivery at scale. You’ll sit at the intersection of strategy, data, delivery and culture, giving senior leaders the insight and frameworks they need to make better decisions, faster.

You’ll own engineering performance dashboards and success metrics, optimise workflows and tools (Jira, Confluence, GitHub, CI/CD), and lead cross-functional initiatives that span Product, Design, QA and Customer Success. You’ll also build and mentor a globally distributed team, influence senior stakeholders and embed continuous improvement across the organisation. If you’re excited by high visibility, broad scope and meaningful impact, keep reading.

Here’s a breakdown of what you’ll do

• Architect and own the engineering operating cadence (QBRs, monthly business reviews, strategic planning and org-wide communications) to drive clarity and alignment.

• Define and maintain engineering success metrics and performance dashboards, turning complex datasets into clear, actionable insights for senior leadership and the Board.

• Maintain a portfolio-level view of major engineering initiatives, flagging risks early and standardising delivery frameworks to improve predictability and quality.

• Optimise engineering tools, workflows and automation (including CI/CD and AI-driven tools) to increase velocity, reliability and decision quality.

• Lead horizontal, cross-functional programmes (for example cloud migrations, GRC frameworks, GenAI adoption) that requi