Commercial Research and Insight Manager

We are on a mission to pioneer the world’s next era of play. As we grow across Europe and Latin America, we’re building The Playstack - the technology powering the next generation of sports, gaming, and fan experiences. Join us, and help make it the most widely used platform in the world! From operations, to marketing, to product, we are looking for talented people who will shape how millions of customers play, watch, and connect every day.

As Commercial Research and insight Manager , you will own the intelligence layer that sits above market data, turning it into a continuous, opinionated commercial view that the CEO, CPO, CMO, and Board can act on. Sitting within the Research function and reporting to the Research Director, you will spend a significant share of your time outside it — in commercial reviews, board-prep sessions, and the rooms where strategic capital is allocated. Your mandate spans two areas: commercial strategy and competitive intelligence, and international expansion research across Super's 12+ country footprint, with the goal of shaping decisions rather than simply producing reports.

What the role involves

Commercial Strategy & Competitive Intelligence

• Own competitive intelligence at the strategic level, operating an AI-augmented monitoring system across major competitors and regional challengers to track product roadmaps, M&A activity, executive moves, regulatory positioning, and pricing strategy
• Maintain opinionated, continuously refreshed competitor strategic profiles that translate "what they did" into "what it means and what we should do"
• Produce a monthly Competitive Strategy Briefing for the CEO and executive team, closing with clear recommended responses
• Deliver a synthesised view and recommended position to the executive team within 48 hours of any material competitor move
• Partner with Strategic Finance and Commercial Strategy on enterprise-level questions, bringing consumer and competitive grounding to their financial models

International Expansion & Market Sizing

• Own market-sizing capability end-to-end, building TAM/SAM/SOM models for every market Super operates in or is evaluating, along with the underlying methodology and data sources
• Build market-sizing infrastructure as code — versioned, parameterised models with documented assumptions and sensitivity analysis
• Lead the analytical work behind market-entry, -deepening, and -exit decisions, producing an integrated recommendation covering market structure, demand, regulation, competitive intensity, and segment economics
• Maintain a live view of regulatory and commercial dynamics across all 12+ markets and the priority shortlist of next markets, informing capital allocation decisions

External Regulatory & Policy Intelligence

• Build and operate an always-on view of legislative consultations, regulator publications, industry-body positions, and political signal across every market
• Translate regulatory developments into commercial implication, quantifying revenue exposure and scenario impact for leadership

Team Leadership & Talent Development

• Directly manage and grow a lean commercial research team, starting with the existing Market Research lead, and own their development towards a manager-level role
• Set the craft bar across the team by reviewing models, competitive profiles, and expansion cases, and providing specific, developmental feedback
• Own hiring, performance management, and team structure as the function scales from a small pod into a fuller commercial research team

AI Research Infrastructure

• Own the function's AI research tool stack, evaluating tools, building integrations, and setting standards for responsible AI use
• Build automation — monitoring pipelines, synthesis templates, model scaffolding — that sustains high throughput while reducing manual effort
• Run AI-driven scenario simulations to stress-test major recommendations against plausible regulatory and competitor futures before they are greenlit
• [REDACTED]-augmented commercial research, advising leadership, upskilling teams, and set