Case Manager I - TCM

This is a professional position that is responsible for the care and treatment of mentally ill adults. The Case Manager will develop and implement the treatment plan, which will include the necessary follow-up, case management and intervention as required. ESSENTIAL DUTIES AND RESPONSIBILITIES Develop a treatment relationship with a client and formulate treatment plans on his/her caseload that will detail treatment to be provided. Provide psychosocial rehabilitation, symptom monitoring & management and supportive counseling to clients on caseload and participate in “team case management”. Monitor client’s psychiatric medication regime and compliance as directed by the physician. Provide crisis intervention and supportive counseling to clients who are in crisis. Responsible for maintaining treatment oriented environment (under supervision of program supervisor) and assure consistency in carrying out treatment objectives. Coordinate utilization of various community resources, day programs and outside health care providers. Assists clients in financial planning and development of income resources. Coordinate client access to all entitlement programs and will act as protective payee for client’s Social Security benefits when appropriate. Provide treatment related education and liaison with client’s family. Assist client in securing adequate housing and prompting and training for skills necessary to keep housing. Responsible for coordinating the efforts of all professionals and paraprofessionals involved with each client. Responsible for formulation of appropriate discharge plan with assistance of client and program supervisor. Responsible for accurate documentation and maintaining case file as required by agency policy, government regulations and applicable local, state and federal codes. Responsible for meeting department designated monthly billing quotas, EHR note entry within 72 hours and biannual treatment plans. Attends and participates in staff meetings, in-service training seminars and conferences as required. Providing client coverage for other staff members as assigned. Attendance at community based MC3 Change Agent meetings as delegated. Works in partnership with the quality department to develop appropriate measures in support of program outcomes. Participates in department quality planning activities, (e.g. continuous improvement, Logic models, performance metrics, etc.,)