Inside Sales Executive (Off-Roll)

Are you passionate about solving roadblocks & challenges faced by MSMEs in India MSMEs contribute significantly to India’s total GDP. 90% of India’s ~$1 Trillion Retail Market is controlled by MSMEs. Which means ~$900B worth of commerce flows through these ~60M MSMEs in the form of shops/kiosks/homes, scattered all over the country. We at Khatabook, have built a product that saves time of MSMEs by managing their credit, creating transparency in cash flow, henceforth increasing trust with their consumers and that paved the path for us to become India’s fastest growing fintech company. Why work with us People are our biggest asset! At Khatabook , every one of us is a dynamic superstar. We have carefully bred an ecosystem which hires nothing but incredibly and exceptionally talented people who can dream, collaborate, experiment, and break new ground. We’re a strong team that looks out for each other. Your role We, at Khatabook , are looking for self-motivated professionals with an obsession to deliver WOWs to customers and an ability to thrive in a fast-paced environment to join our Inside Sales team. An inside sales specialist will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making dozens of calls per day, generating interest, qualifying prospects, and winning customers. . What would you do at Khatabook Learn & understand Khatabook products, prospective clients & services well. Understand customer pain points, requirements and correlate Khatabook solutions and customer requirements. Identify and qualify new customers coming from our inbound and outbound lead funnel. Developing strong relationships with customers, connecting with key business executives and stakeholders. Document all pertinent customer information and conversations into the CRM system Respond, engage and qualify inbound/outbound leads and inquiries. Execute planned sales activities and develop a target list of high potential new customers. Resolve customer complaints regarding sales and services. Achieve monthly & quarterly quotas. Perform effective online demos to prospects. Manage customer queries on Call, Intercom, and email. What are we looking for Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence (Hindi,English Mandatory, Knowing regional languages will be plus). Ability to make focused efforts to win customers. The ideal candidate should be strategy driven with a research-based approach. Ability to multitask, prioritize and manage time effectively B2C sales experience is mandatory Minimum 1+ years of sales experience in SaaS products, financial services, wallet, products/solutions companies Track record of over-achieving quota. About Khatabook We exist to empower India’s 60 Million strong MSMEs. Our users’ motive, methodology, expectation and behavior is significantly different from our own when they interact with the internet and technology ecosystem which makes it harder to build for them, to solve that. Our first offering – an Android App that has been downloaded over 10 crore+ times, which has resulted in having an active merchant base of over 9 million users. As more businesses are adopting digital for business than ever before, Khatabook’s goal can be summed up simply - Empowering merchants by simplifying their business by: Building a complete business management platform. Providing the power of technology to an underserved segment. Helping businesses to grow by providing them with ammunition of insights & digital reports. Offering a financial services platform catering to the specific needs of the MSME space.