Account Specialist

Account Specialist YMCA of Concord – 15 N State St, Concord New Hampshire Join our award-winning team! We have an Account Specialist position available that could start immediately. As a vital member of The Granite YMCA’s Database Management team, this position is responsible for supporting the membership, childcare and day camp programs. Primary Responsibilities: • Process childcare and day camp registrations and changes • Manage childcare and day camp waitlists • Audit accounts for system accuracy • Data entry and filing • Process and schedule payments • Update payment methods • Run reports from system database • Communicate with customers to assist with registration and billing inquiries Qualifications: • High school diploma or general equivalency diploma • Strong customer service skills • Possess strong computer skills This is a full-time, hourly position with an extensive benefit package that includes: • On-the-job training to ensure position mastery, and opportunities for advancement • Generous paid time off starting at 27 days per year and accruing with tenure • Medical, Dental and Vision Insurance • Free Family YMCA Membership • After qualifying, 8% employer contribution to retirement fund • 50% discount on Childcare, Summer Day Camp, and Resident Camp services • Discounts on Programs for yourself & family members • Tuition discounts to some NH and online school Hourly pay range: $15 - $17 per hour based on experience.