Overnight Front Desk Supervisor

Omni Hotels & Resorts is seeking Overnight Front Desk Supervisor for the beautiful Barton Creek Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! We are proud to announce that we are ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2025! Responsibilities • To be thoroughly acquainted with all check-in policies and procedures. • To be experienced with various guest scenarios. • To be familiar with all technical equipment related to the Front Desk. • To be familiar with all hotel facilities and offerings. • To understand the influence and importance of all departments on the Front Desk. • Responsible for the training of new associates. • Must be familiar with shift checklist and be able to run the desk in absence of the Assistant Manager. • Understand and be able to perform rooms control duties. • Broad knowledge of Epitome, Synergy and Vingcard systems. • Familiar with all reservation special packages. • Understand all radio codes and emergency procedures. Qualifications • Must be at least 18 years of age. • Previous experience in a four diamond or covention resort preffered. • At least one year in a front office position required. • Attain a high propensity for customer service. • Previous cash handling experience. • Ability to stand for prolonged periods of time. • May require working overnight shift. • Computer Skills (Synergy, Nucleus, Epitome, Vision, GoConcierge, Microsoft Office)