E-commerce Operations Executive

🚀 We're Hiring: E-commerce Operations Executive 📍 Location: Mumbai (Work from Office) 💼 Employment Type: Full-Time We're looking for an E-commerce Operations Executive to manage end-to-end marketplace operations across leading e-commerce platforms. If you have experience in catalog management, order processing, inventory management, and marketplace operations, we'd love to hear from you! Key Responsibilities 📦 Listing & Catalog Management Manage product listings and catalog operations across marketplaces. Handle variation management, listing suppressions, and listing health. Ensure marketplace compliance and coordinate catalog updates with internal teams. Resolve listing-related issues to maintain seamless marketplace operations. 🚚 Order Processing Manage the complete order lifecycle from order allocation to fulfillment. Monitor shipment planning, order exceptions, cancellations, and returns. Ensure SLA compliance across all marketplaces. Coordinate with internal teams and logistics partners for timely order execution. 📊 Inventory Management Manage inventory across multiple marketplaces and warehouses. Ensure inventory synchronization and stock accuracy. Monitor stock availability, inventory health, and out-of-stock (OOS) rates. Coordinate replenishment and order fulfillment with warehouses and 3PL partners. 📦 Procurement & Shipment Management Create and manage Purchase Orders (POs). Handle FBA, FBF, Vendor, and marketplace shipments. Track shipment status and coordinate inventory movement across warehouses and marketplaces. Monitor logistics performance and ensure timely dispatches. 🔄 Returns & Claims Manage returns and claims processes across marketplaces. Track claim status, reimbursements, and return trends. Prepare MIS reports and coordinate timely issue resolution with marketplaces and internal teams. Required Skills Strong ownership mindset with the ability to manage multiple priorities. Excellent analytical and problem-solving skills. Strong communication and stakeholder management abilities. Proficiency in Microsoft Excel and reporting. Ability to work in a fast-paced, deadline-driven environment. Willingness to learn and stay updated with marketplace processes and industry trends. Strong collaboration skills with brands, warehouses, logistics partners, and marketplace teams. Why Join Us? 🚀 Work with leading e-commerce and marketplace brands. 📈 Opportunity to grow in a fast-paced and innovative environment. 🤝 Collaborative culture with ownership and learning opportunities. 💡 Gain exposure to end-to-end marketplace operations.