Trucking Operation Specialist

Responsibilities

-Manage full-cycle domestic trucking operations, including FTL and LTL shipments, from load planning through final delivery and settlement. -Coordinate with warehouses and customers to ensure accurate freight pickup, delivery scheduling, and dock appointments. -Secure and manage carrier capacity, negotiate competitive rates, and monitor service performance to meet operational KPIs. -Track and oversee transportation schedules, proactively addressing delays, service disruptions, or accessorial issues. -Prepare, review, and verify transportation documentation (BOL, rate confirmations, invoices, delivery receipts) to ensure compliance and accuracy. -Oversee billing processes, including issuing customer invoices (A/R), auditing carrier invoices (A/P), and resolving discrepancies. -Monitor shipment-level profitability and analyze margins to ensure cost control and performance targets are achieved. -Maintain accurate shipment and financial records within TMS/ERP systems, ensuring timely load closure and reporting. -Collaborate with customers, carriers, and internal teams to resolve delivery, damage, shortage, or claim-related issues efficiently. -Identify process improvement opportunities to enhance operational efficiency, reduce costs, and strengthen carrier partnerships.

Qualifications

-0~3 years of hands-on logistics operations experience (freight forwarding, carrier management, shipment planning, tracking). -Strong negotiation, communication, and problem-solving skills. - Proficiency with logistics systems, Microsoft Office (Excel, Outlook), and basic reporting tools. - Ability to work independently and prioritize multiple tasks in fast-paced environments.

Benefits (Full-Time ONLY)

-Health, Dental, and Vision PPO Insurance -Life, STD, LTD Insurance -401(K) Plan -Paid Time Off -Additional Paid time off (Bereavement, Wedding, Birth of a Child, etc.) -Years of Service Awards -Education Assistant Program (Based on Eligibility)