E-Commerce Manager

About the role Breville Korea is hiring an Ecommerce Manager. This role is responsible for CJ OnStyle and GS Home Shopping's TV and mobile home shopping operations, and will also lead channel operations and new live-channel development to grow the home shopping and live-commerce channels, while people-managing one team member. Key responsibilities include: 1. Account Management Sales Planning Lead existing accounts CJ OnStyle and GS Home Shopping across TV, mobile, and live-commerce formats Lead new home shopping account development by identifying potential partners, evaluating commercial opportunities, and building initial relationships Develop annual plans and monthly promotion calendars by account, aligned with sales targets, margin direction, product focus, and inventory availability Negotiate key airing slots, promotion support/schemes, pricing structure, margin, key selling points, and GWP support with MDs and channel partners Coordinate with Marketing, Logistics, Finance, CS, Demand Planning, and agency partners to ensure accurate, timely execution across pricing, inventory, order, delivery, and settlement Monitor competitor activities, pricing, bundle offers, and home shopping trends to identify new growth opportunities 2. TV Home Shopping Operation Conduct review and alignment with home shopping partners on documentation and compliance readiness for TV home shopping — product certification, marketing claim evidence, mandatory disclosures, pricing approval, promotional terms, and pre-broadcast materials Lead cross-functional coordination with Marketing, Global Product, and Compliance-related teams to collect and validate required certification documents, technical information, and marketing claim evidence Work with internal teams to ensure inventory, logistics, CS, and system readiness before broadcast Lead pre-broadcast product demonstration and training sessions for show hosts and channel partners, covering key features, usage guidance, selling points, and anticipated Q A Monitor broadcast performance and follow up on sales, order, delivery, and customer issues after airing 3. Mobile Live Commerce Operation Manage mobile live-commerce planning and execution, including schedule alignment, product setup, host briefing, promotion mechanics, and post-live review Coordinate live-commerce content planning with channel partners, including key selling points, product storytelling, demonstration flow, customer engagement points, and live-exclusive offers Monitor live-commerce execution in real time, including product exposure, pricing accuracy, customer comments, Q A, stock status, and issue escalation during the session 4. CS Logistics Coordination Monitor major order, delivery, CS, and settlement issues related to home shopping campaigns and work with relevant teams for resolution Lead coordination with the Logistics team to review and adjust outbound shipment capacity, inventory allocation, and delivery schedules based on expected order volume, ensuring smooth order processing and timely delivery after TV home shopping and mobile live-commerce 5. People Management People-manage one team member, overseeing task allocation, coaching, performance management, and development support