Intern-Community Management

About iDC Council At iDC Council, we are building a thriving community of career counselors committed to empowering students with informed career decisions. Through training, certification, quality assurance, and continuous professional development, we enable counselors to deliver high-quality career guidance across schools and institutions. We are looking for a Program Associate – Community Management to build an engaging and vibrant counselor community by driving learning initiatives, fostering relationships, and creating valuable opportunities for counselors across the country. Role Overview The Program Associate – Community Management will be responsible for planning and executing community engagement initiatives, coordinating university and industry interactions, supporting counselor retention, driving business and ensuring a seamless experience throughout the counselor journey. iDC One Support Help counselors understand and use the iDC One platform. Assist counselors in setting up their iDC One profiles and websites. Support counselors in purchasing assessment codes and using platform features. Respond to basic platform queries and coordinate with the team for issue resolution. Track platform usage and follow up with counselors to encourage adoption. Community Engagement Assist in organizing webinars, online sessions, and community events. Coordinate with counselors for registrations, reminders, and participation. Help moderate community groups and encourage discussions. Collect feedback from counselors after events. Learning & Events Support the planning and execution of training sessions and masterclasses. Coordinate with speakers and trainers before and during sessions. Prepare attendance reports and share learning resources with participants. University & Partner Coordination Assist in coordinating university visits and virtual interactions. Support event logistics and communication with partner institutions. Maintain records of university and partner engagements. Counselor Support Maintain regular communication with counselors. Help track counselor participation in training, events, and projects. Assist in creating recognition posts and community updates. Communication & Documentation Draft emails, WhatsApp messages, newsletters, and event announcements. Maintain event records, attendance sheets, and reports. Update trackers and dashboards with community activity data. Eligibility Recently completed a Bachelor's/Master's degree in Education, Psychology, Business, Communications, or a related field. Strong interest in education, career guidance, or community management. Skills Required Good verbal and written communication skills. Basic knowledge of Microsoft Office and Google Workspace. Organized and detail-oriented. Comfortable coordinating with people over calls, email, and WhatsApp. Eager to learn and take initiative. Ability to manage multiple tasks and meet deadlines. What You'll Learn Community management and counselor engagement. Event planning and webinar coordination. Communication and stakeholder management. Basics of career counseling and the EdTech ecosystem. Working with learning platforms (LMS/CRM) and community tools. Professional communication and project coordination.