Creative Operations & Delivery Lead

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences.

As a part of The Brandtech Group , we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.

Creative Operations & Delivery Lead

Language requirement: fluency in German, French, or Spanish

Location: Netherlands (primarily remote) and regular business travel across EMEA

Employment: 12-month FTC with view to extend

About the role:

The successful candidate will play a crucial role in bridging the gap between technical teams , new business and support in delivering business objectives . Supported by the Commercial and Implementation team, they will lead efforts in new client pitches/ setups, analy s e processes, identify opportunities for improvement, and help implement technology solutions that align with our strategic goals.

Key Responsibilities:

Requirement Gathering and Analysis:

• Work with stakeholders to gather, document, and analyse business requirements for new client accounts.
• Translate client business needs into workflows for client and Tech teams, asking the right questions to ensure accurate scope and cost.

Process Improvement and Solution Design:

• Evaluate existing processes and recommend enhancements for efficiency, cost reduction, and improved outcomes.
• Collaborate with tech and business teams to design solutions that align with overall business strategy.
• Creating commercial models that deliver the workflow.

Project Management and Stakeholder Communication:

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