Console Operator

The Console Operator serves as the central communications and monitoring hub for Facilities Maintenance Operations. This position is responsible for monitoring, operating, and adjusting multiple Building Automation Systems (BAS) that control heating, ventilation, air conditioning (HVAC), humidity, and related building systems across the Colonial Williamsburg Foundation and Colonial Williamsburg Corporate properties. The Console Operator receives and prioritizes maintenance and emergency service requests, dispatches personnel, generates and manages work orders, coordinates utility marking requests, maintains secure key control, and provides technical support to maintenance staff through remote diagnostics and system monitoring.