Jr. Account Manager

Who is Trace3 ?

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart - Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice - The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping out every checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork - Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

JOB SUMMARY:

The Associate Account Manager (AAM) is an early-career sales professional responsible for supporting the growth of Trace3 Government's Federal business by developing new customer relationships, expanding existing accounts, and building a qualified sales pipeline across assigned Federal agencies and programs. Working alongside experienced Account Executives, Business Development professionals, Solution Architects, and Engineering teams, the Associate Account Manager develops the foundational skills required to become a trusted technology advisor to Federal customers.

The Associate Account Manager participates throughout the sales lifecycle—including territory planning, prospecting, customer discovery, opportunity qualification, solution positioning, proposal support, and account development—while learning Trace3's consultative, outcome-based sales methodology. Success in this role requires intellectual curiosity, strong communication skills, business acumen, and a passion for helping Federal customers solve complex mission challenges through innovative technology solutions.

This position serves as the primary development path into an Account Executive role and provides hands-on experience across Trace3's portfolio of cloud, cybersecurity, AI, networking, infrastructure, data, digital transformation, and managed services solutions. Through structured coaching, technical training, sales enablement, and field experience, Associates build the competencies necessary to independently manage customer relationships and a personal territory. Advancement is based upon demonstrated performance, pipeline development, customer engagement, business acumen, technical proficiency, and alignment with Trace3's core values and leadership principles.

SUMMARY OF ESSENTIAL JOB FUNCTIONS:

• Develop and execute strategic prospecting activities to identify and qualify new opportunities within assigned Federal accounts and territories.
• Build and maintain a healthy sales pipeline through outbound prospecting, referrals, partner engagement, industry events, marketing campaigns, and customer networking.
• Research Federal agencies, organizations, mission priorities, acquisition strategies, contract vehicles, and key decision makers to support account planning activities.
• Conduct customer discovery conversations to understand business objectives, operational challenges, technical requirements, and mission priorities.
• Partner closely with Account Executives to develop territory strategies, account plans, and opportunity pursuit activities.
• Collaborate with Business Development, Capture, Solution Architects, Engineering, Marketing, and OEM partners throughout the opportunity lifecycle.
• Learn and effectively communicate Trace3 Government's portfolio of technology solutions, including cloud, cybersecurity, AI, networking, infrastructure, data & analytics, digital modernization, and managed services.
• Support opportunity qualification, pipeline management, forecasting, CRM hygiene, quote development, proposal activities, and customer follow-up.
• Maintain accurate and timely documentation of customer interactions, pipeline activity, forecasts, and sales opportunities within Salesforce.
• Develop an understanding of the Federal procurement lifecycle, including GWACs, IDIQs, BPAs, SEWP, GSA Schedule, and agency-specific acquisition processes.
• Build productive relationships with OEM partners and internal stakeholders to support customer engagements and solution development.
• Consistently achieve established activity, pipeline development, and performance objectives.
• Continuously expand technical, business, and Federal market knowledge through formal training, certifications, coaching, and self-development.
• Represent Trace3 Government professionally during customer meetings, conferences, partner events, and industry engagements.
• Perform additional duties and responsibilities as assigned.

REQUIRED SKILLS AND EXPERIENCE:

• Bachelor's degree in Business, Marketing, Information Technology, Engineering, or a related discipline, or equivalent professional experience.
• One to three years of experience in technology sales, business development, consulting, customer success, military leadership, or other customer-facing professional roles.
• Excellent verbal, written, presentation, and interpersonal communication skills.
• Strong business acumen with the ability to understand customer challenges and align technology solutions to desired business out