Account Manager (Mid-Market)

WHO ARE WE

Cognism is the leading provider of European B2B data and sales intelligence. Ambitious businesses of every size use our platform to discover, connect, and engage with qualified decision-makers faster and close more deals. Headquartered in London with global offices, Cognism’s contact data and contextual signals are trusted by thousands of revenue teams to eliminate the guesswork from prospecting.

OUR WORK MODEL

Hybrid: This is a hybrid role, requiring you to work from our London office at least 2 days per week, with flexibility to work remotely on other days.

YOUR ROLE

As an Account Manager , you will be responsible for growing and retaining a portfolio of Mid-Market customers by managing renewals and identifying expansion opportunities. You will proactively engage with decision-makers, lead commercial negotiations, and maximize revenue from your accounts. In this high-growth, fast-paced environment, you’ll play a key role in scaling our Account Management function and driving long-term customer success.

YOUR CHALLENGES & OPPORTUNITIES

• Drive Revenue Growth – Manage a portfolio of Mid-Market customers, ensuring successful renewals, upsells, and cross-sells.

• Expand Customer Relationships – Build strong connections beyond your main point of contact to engage multiple stakeholders, decision-makers, and buying groups within each account.

• Strategic Account Management – Work closely with Customer Success Managers to align on customer health and develop tailored renewal and expansion strategies.

• Lead Sales Processes – Own the full sales cycle for upsells, from identifying opportunities to conducting demos, negotiating pricing, and closing deals.

• Customer Engagement & Advocacy – Leverage customer insights to position Cognism’s product suite effectively, driving adoption and identifying growth potential.

• Retention & Risk Mitigation – Monitor customer satisfaction, proactively addressing risks to ensure high retention rates.

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