Counter Sales Associate (3598)

The HVAC Counter Sales position is responsible for delivering seamless customer experience and supporting daily team operations. This role requires high-quality, reliable service, while demonstrating clear, positive communication with both customers and team members. This individual contributes to a collaborative work environment and applies strong industry knowledge to effectively meet customer needs. HVAC Counter Sales Primary Duties and Responsibilities Assist customers with past invoices Ensure all billing is up to date from prior day's invoices and tickets Quote prices and prepare counter sales orders Determine the make, type, quality and availability of desired merchandise and make suggestions that meet the customer’s needs Entering proper information to generate accurate invoices for pick up or delivery Accurately locate and pick products for order fulfillment Estimate date of deliveries based on knowledge of production and delivery schedules Assess and determine warranty items while ensuring adherence to manufacturer policies and meeting the specific needs of each customer File warranties for customers to ensure they receive credit for said items in a timely manner Keep accurate notes of all interactions and organize paperwork appropriately Stock, clean, and maintain show room Schedule warehouse transfers as needed Other retail warehouse duties assigned as needed