Systems Administrator

The Systems Administrator is responsible for the effective provision, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. Requirements Minimum Level of Education Senior Certificate and IT related qualifications. Beneficial Qualifications MCSE, Office 365, Azure and any Project Management related certifications. Minimum Experience 4 to 6years of experience in as a system administration Experience in most of the following: Windows10, 11; Server2019, 2022, 365; SQL Server; Visual Studio; Ticketing Systems, PowerShell; CMD; RAID; Hyper-V; Azure; Firewall and Network configuration; Enterprise level Antivirus, Asset Management Beneficial Experience Fresh Service, Fortinet, Intune, Tenant Migrations, Unifi Management, VEEAM Special Skills and Knowledge Security Principles Managing Server Infrastructures Good understanding of SYSPRO/ ERPArchitecture Microsoft SQL server Hyper-V and Azure VMs Backup Solutions SYSPRO ERP, Microsoft Office, Crystal reports (SRS Troubleshooting (Conceptual understanding, analysis, debugging, and solution-provision) Customer interaction (Explaining of complex solutions) e.net Solutions PowerShell scripting OSInstallations and upgrades Network Installations Working under pressure and meeting deadlines Exceptional User Support and Communication. Responsibilities End-User Support & Incident Resolution Provide first- and second-line technical support to users, resolving hardware, software, network, and access-related issues promptly while meeting SLA targets. User Account & Identity Management Manage user accounts, permissions, and authentication across systems (e.g., Active Directory / Entra ID, email, and business applications), including onboarding and offboarding. Systems Administration & Maintenance Administer, monitor, and maintain servers, virtual machines, operating systems, and core IT infrastructure to ensure availability, performance, and reliability. Endpoint & Device Management Configure, deploy, secure, and support desktops, laptops, and mobile devices, including patching, updates, and endpoint security enforcement. Network & Connectivity Support Assist with basic network administration and troubleshooting, including LAN/WAN connectivity, VPN access, WiFi issues, and printer or peripheral support. Backup, Security & Compliance Tasks Assist in managing backups, system updates, and security controls, and support incident response and compliance with internal IT policies and best practices. Documentation & Continuous Improvement Maintain accurate system documentation, support procedures, and asset records, while identifying opportunities to improve user experience, system stability, and IT processes. Benefits 25 annual leave days 30 days paid sick leave over 3-year cycle Hybrid working environment (2 - 3 office days as determined by the function/ manager) Pension Medical aid Life insurance Group income protection Bonus Maternity: 6 months at half pay Paternity: 2 weeks full pay