Patient Care Coordinator

At PreservEndo, we pride ourselves on delivering exceptional endodontic care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join our growing team. Position Overview : We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, efficiency in multi-tasking, and a strong team-player mentality. Key Responsibilities : Patient Experience: Greet patients, manage the check-in and check-out process, and ensure all patient information is accurate. Insurance & Billing: Handle dental insurance verification, collect co-payments, and manage billing inquiries. Appointment Scheduling: Schedule patient appointments and manage the office calendar efficiently. Communication: Answer phone calls and emails promptly, providing accurate information and assistance. Referrals & Coordination: Communicate with referring offices and follow up with patients as necessary. Schedule Preparation: Prepare daily schedules for the clinical team and ensure all appointments are properly coordinated. Team Collaboration: Work closely with the clinical team to ensure seamless patient care and daily office operations. Qualifications : Dental insurance verification experience Strong phone experience and professional telephone etiquette Appointment scheduling experience Excellent verbal and written communication skills Strong organizational skills and attention to detail Ability to multi-task and manage time effectively in a fast-paced environment A positive attitude and a team-oriented approach to work Dress Code / Uniform Black scrubs Schedule: Monday – Thursday, 6:40 AM – 4:30 PM Benefits: 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance