Senior Customer Success Manager, Medicine Supply Map

This role focuses on post-sale engagement, driving customer adoption, retention, and long-term value realization across pharmaceutical manufacturers and distributors. The ideal candidate will partner closely with customers to operationalize MSM within their workflows, align the platform to supply chain and commercial priorities, and ensure measurable outcomes are achieved. This role requires a strong ability to build trusted relationships, translate data into actionable insights, and guide customers toward more proactive, data-driven decision making.