Front Office Specialist- Training Provided!

SUMMARY

A Front Office Specialist is trained to act as the first point of contact, setting the tone for a world class Total Patient Experience. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.

LOCATION

• Work is primarily performed in a standard office or clinical setting. However, travel to other locations may be required to carry out essential job duties and responsibilities

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Embrace and execute our Total Patient Experience to build relationships with all patients while delivering great service and support.

• Provide exceptional customer service during every patient encounter (in person or via phone).

• Display a professional attitude, greet patients promptly with a smile, and thank them when they leave.

• Answer phones (both external and internal); assure prompt, courteous service at all times.

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