Operations Team Member - Part Time - Flagship store, New York City

OVERVIEW:

As a Retail Operations Team Member at Gymshark's flagship store on Bond Street, New York City you'll be a true brand ambassador, embodying our culture and values in every interaction. Passionate about fitness and the Gymshark brand, you'll provide customers with expert product knowledge and exceptional service, ensuring they have an inspiring and empowering shopping experience. You’ll actively contribute to store operations, maintain a vibrant store environment, and work alongside your team.

PAY RANGE - The hourly range is between $18.50-$20.00. The base pay offered is based on market, experience, and skills

WHAT YOU'LL BE DOING:

• Be a r ole model in product expertise , operational best practices, and brand representation, while training and sharing knowledge with the wider team.
• Assist in stock management, deliveries, and replenishment to ensure the store is always ready to serve customers and capitalise on sales opportunities.
• Ensure t he safety and well-being of both customers and team members, adhering to health, safety, and loss prevention protocols at all times.
• M aintain a clean, organised, and welcoming space, addressing customer needs quickly and efficiently to uphold a seamless shopping experience.
• Deliver an exceptional customer experience by welcoming every community member with enthusiasm, ensuring they feel valued and inspired.
• Feedback and contribute to a culture of continuous learning, both individually and as part of the team.
• Embody Gymshark's culture and values in every interaction, passionately representing the brand and fostering a positive, inclusive community experience.

WHAT YOU'LL NEED:

• Retail Customer Service Excellence: Proven recent experience of working in a fast-paced retail store with the a bility to engage with customers, understand their needs, and provide exceptional service to ensure a positive shopping experience.
• Product Handling & Stock Management: Experience of assisting with inventory management, restocking shelves, and ensuring products are well-kept and properly displayed.
• Problem Solving: Ability to handle custom