General Manager

Certified Group is committed to partnering with customers to deliver innovative scientific solutions and expertise – So The World Can Trust In What It Consumes™. Our network of 30+ North American and European laboratories serves the food & beverage, dietary supplements, cosmetics, OTC, tobacco/nicotine, cannabis, and hemp industries.

Our Brands

Certified Group is comprised of a set of specialized brands that collectively deliver laboratory testing, regulatory consulting, and certification & audit services across highly regulated industries:

• Certified Laboratories – Provides comprehensive analytical and microbiological testing, primarily supporting food, beverage, cosmetics, OTC, and dietary supplement industries.
• Food Safety Net Services (FSNS) – A leading network of ISO-accredited laboratories across North America, focused on food safety testing, operational support, and technical services for the food industry.
• Labstat – A global leader in contract research and testing for nicotine, tobacco, cannabis, hemp, and next-generation products, with deep expertise in analytical chemistry and toxicology.
• EAS Consulting Group – A regulatory consulting firm offering expert guidance, training, and auditing support across FDA, USDA, and other regulated sectors, powered by a large network of independent advisors.
• FSNS Certification & Audit – Provides accredited third-party auditing and certification services, including food safety, animal welfare, and GMP programs.

Position Summary

Certified Group is seeking a General Manager to lead its Personal Care & Cosmetics laboratory operations in Burbank, CA. This executive-level role carries full responsibility for site operations, financial performance, technical execution, and regulatory compliance.

The General Manager will drive business performance within a GMP-regulated environment, lead a high-performing technical and operational team, and ensure exceptional client service. This role holds full P&L ownership and is accountable for operational excellence, quality systems, employee engagement, and long-term strategic growth.

The ideal candidate brings strong business acumen and proven site leadership, combined with deep technical expertise in analytical chemistry—particularly near-expert knowledge of chromatographic operations. This individual must confidently guide technical decision-making, assess analytical challenges, and communicate risks, root causes, and solutions effectively.

Responsibilities

Strategic & Site Leadership

• Lead overall site strategy, performance, and growth initiatives
• Develop and execute annual operating and business plans
• Drive continuous improvement across operations, quality, and technical capabilities
• Serve as the senior escalation point for operational, technical, quality, and client issues
• Align site strategy with long-term growth across personal care, cosmetics, OTC, and regulated testing
• Integrate commercial priorities with operational execution and sound scientific judgment

Financial & Business Performan